Change subscription renewal date¶
Target Audience: Users, Stakeholders
Release version: 3.7.3
This features needs to be activated, Contact the Payway team for activation
This section describes changing the renewal date of a subscription. The renewal date dictates when the next recurring charge will be made. A renewal date cannot be changed if there is less then 24h left until the next recurring charge. SSI will emit an event when a renwal date is changed.
A subscription needs to be
- Active, cancelled or frozen: The subscription needs to be in any of these states.
- A recurring subscription: The subscription needs to be of the subscription type recurring
- Tulo provisioned: Payments must be handled by Tulo Payway. Not a subscription system or third party.
Changing the renewal date for a frozen subscription¶
If you change the renewal date of a frozen subscription the subscription will be reactivated and the renewal date will be set to the specified date.
How do I change the renewal date for a subscription?¶
You can change the renewal date of a subscription from PAP.