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Activate / Inactivate account

Target Audience: Administrators

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Release version: 4.3.11

Introduction

As an administrator, you can activate or inactivate user accounts at your own discretion. This is including, but not limited to, due to malicious or suspicious behaviour. Note that any and all products associated with the user will not be affected by this action.

Activate an account

To activate an account, navigate to PAP > Customers > Customer details and you will find a link to perform the action on the left hand side. You can read more about what activating an account does in Payway here.

Inactivate an account

To deactivate an account, navigate to PAP > Customers> Customer details and you will find a link to perform the action on the left hand side. You can read more about what inactivating an account does in Payway here.