Target Audience: Administrators
This section describes the External ID section of Payway.
What are External ID's?¶
External ID's (also called Identity Mapping) is a way to create a link between an account in Payway, and a third-party representation of that account. It works in somewhat similar ways to a customer number, where the customer number is the link between two different accounts, but with the difference that External ID's are not used automatically nor bound to a specific subscription system.
How do I view the External ID's of an account?¶
To view the External ID's of account, simply navigate into the relevant customer account (PAP => Customer Service), and on the left-hand side you will find a link for "External ID:s".
How do I add an External ID to an account?¶
Unfortunately, External ID's between a Payway account and a third-party cannot currently be configured via PAP, and as such these have to go be configured through our API.