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Cancel product

/accounts/cancel_product

Target audience: Developers

Cancel subscription

Introduction

This endpoint cancelling a single user product by id. It will put the user product in the cancelled state, which means it will be deactivated upon next renewal date.

Prerequisites and Constraints

  • The user product must be controlled by Payway (provision_service == tulo)
  • The package of the user product is configured to allow the user to cancel it. This is administered in PAP package administration.
  • The user product must be recurring (subscription_type != limited)

URI

Environment URI
Stage https://payway-api.stage.adeprimo.se/external/api/v1/accounts/cancel_product
Production https://backend.worldoftulo.com/external/api/v1/accounts/cancel_product

Requirements

Identity Scope
No /external/account/w

Parameters

Name Required Type Description
id Required String The id of the account to get information about.
Size range: ..24
Allowed values: "/^[a-f\d]{24}$/i"
user_product_id Required String The id of the user product to cancel
cancellation_reason_id Optional String The id of the cancellation reason to supply. Defaults to default cancellation reason if omitted.

Curl Example

curl --request PUT \
  --url https://payway-api.stage.adeprimo.se/external/api/v1/accounts/cancel_product \
  --header 'accept: application/json' \
  --header 'authorization: Bearer <token>' \
  --header 'content-type: application/json' \
  --data '{
  "id": "585a4768edce2c5e6f000001",
  "user_product_id": "50f3ac249f6aef294d000007",
  "cancellation_reason_id": "24f26283220c48af88ebf2a8"
}'

Response

Field Description
id id of the cancelled user product

Example Response

HTTP 200
{
    "id": "50f3ac249f6aef294d000007"
}

Errors

Example error response

HTTP 404 Not Found

Name Type Description
not_found Object The account could not be found

HTTP 500 Internal Server Error

Name Type Description
internal_server_error Object Something unexpected happened server side