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Express Checkout

Target Audience: Users, Stakeholders, Developers

Introduction

Express Checkout enables customers to complete subscription purchases faster using digital wallet payment methods. By leveraging wallet data such as payment information and personal details, Express Checkout reduces the number of steps required to complete a purchase.

Currently available for both Apple Pay and Google Pay.

Prerequisites

Restrictions

  • Express Checkout does not currently support age validation, for new customers whose account is registered via this flow. If your package requires age validation, these customers will need to use the standard checkout flow.

Configuring Express Checkout

Via Tulo Paywall

In order to configure Express Checkout for your Tulo Paywall, navigate to the offer in Tulo Paywall where you would like to offer Express Checkout, and select one or more of the applicable Express Checkout payment periods at the bottom.

The selected payment periods will then be automatically used/resolved when you render your Tulo Paywall (granted the template has been updated accordingly as well).

Note: Only one payment period per payment option is allowed, so while you can offer both Apple Pay and Google Pay in your Tulo Paywall Offer, you cannot for example have multiple Apple Pay periods under the same offer.

No additional configuration is required for the additional sales links-link to be generated for your Packages and Campaigns.

Using Express Checkout

Via Tulo Paywall

For detailed implementation instructions including configuration steps, HTML snippets, and JavaScript code for both Apple Pay and Google Pay, see Implementing Express Checkout in Tulo Paywall.

Express Checkout links are available in the "Sales links" section of each Package or Campaign in the PAP. These links can be used in email campaigns, marketing materials, custom landing pages, or any other sales channel.

Customer Information

Express Checkout automatically extracts customer information from digital wallets to streamline the purchase process. The following tables show what information is collected from each payment method.

Google Pay

Information Collected Usage
Email address Account contact information
Full name Automatically split into first and last name for the account
Phone number Account contact information
Street address Used for both billing and delivery
City Used for both billing and delivery
Postal/ZIP code Used for both billing and delivery
Country Used for both billing and delivery

Note

Google Pay provides a single address that is used for both billing and delivery purposes.

Apple Pay

Information Collected Usage
Contact Information
Email address Account contact information
Phone number Account contact information
First name Account name
Last name Account name
Delivery Address
Street address Where the product will be delivered
City Delivery location
Postal/ZIP code Delivery location
Country Delivery location
Billing Address
Street address Billing information
City Billing information
Postal/ZIP code Billing information
Country Billing information

Note

Apple Pay allows customers to provide separate billing and delivery addresses.

Email Privacy with Hide My Email

Apple Pay supports the "Hide My Email" feature, which allows customers to use a randomly generated email address instead of their real email address during checkout. These masked addresses forward messages to the customer's actual inbox.

Important: Tulo Payway will not attempt to unmask or reveal the customer's real email address. The masked email will be stored and used as the customer's contact email for all communications. Customers can manage or deactivate these email aliases through their Apple ID settings at any time.

Customer Data Resolution

How customer data is resolved during Express Checkout depends on whether the customer is logged in or not:

  • Logged-in customers: The customer's existing Tulo Payway account and address details will be used, regardless of what information is stored in their digital wallet. If the purchase requires a delivery address and the customer's account does not have one, the payment provider will prompt the customer for a delivery address to complement the existing account information.
  • Logged-out customers: All customer data — including name, email address, phone number, and address details — will be collected from the payment provider (Apple Pay or Google Pay). If a Tulo Payway account with the provided email address already exists, pre-purchase validation will be performed to ensure the customer does not already have the subscription being purchased.

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