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Identity Mapping

Target Audience: Administrators

Introduction

This section describes the Identity Mapping section of Payway.

What are Identity mappings?

Identity Mappings (also called External ID's) is a way to create a link between an account in Payway, and a third-party representation of that account. It works in somewhat similar ways to a customer number, where the customer number is the link between two different accounts, but with the difference that Identity Mappings are not used automatically nor bound to a specific subscription system.

How do I view the Identity Mappings of an account?

To view the Identity Mappings of an account, simply navigate into the relevant customer account (PAP => Customer Service), and on the left-hand side you will find a link for "Identity Mapping".

How do I add a new Identity Mapping to an account?

Unfortunately, Identity Mappings between a Payway account and a third-party cannot currently be configured via PAP, and as such these have to go be configured through our API.

  • Haven't used our API before? Get started with the Payway API here.
  • Experienced with our API? Check out the Identity Mapping endpoint here.