Tulo Engage BI¶

Model codes and values¶

Describes different values for properties on orders, subscriptions and accounts.

code/value	comments
campaign_transformation	created through a campaign transformation
downgrade	created through a downgrade of the subscription
migration	created as a part of a migration
upgrade	created through an upgrade of the subscription
package_change	created through a package change
payway_admin	created from payway admin (PAP) as a free subscription
purchase	created through a purchase
subscription_change	created through a subscription change
voucher	created by redeeming a voucher

code/value	comments
subscription	a normal subscription.
lead	a subscription with an order but with a price set to zero, or a time-limited subscription without an order.
24h	a subscription that is only active 1 day (period type = day and period_length = 1).

Determines if the subscription is recurring or time-limited, or if the subscription is free.

code/value	comments
recurring	a normal subscription that is going to be renewed for a new period at end of period.
limited	a subscription that will end when the period end is reached.
free	a subscription that is payed with payment method "free" or has been created through PAP (without order).

Determines that current status of the subscription.

code/value	comments
activated	subscription is currently active and provides access to content for the customer.
cancelled	subscription is currently active and provides access to content for the customer, but has been cancelled by customer manually or through servicedesk and will be deactivated at end of period.
deactivated	subscription is currently inactive and does not provide access to content for the customer.
pending	subscription has been created with a future start date and is not yet activated, does not provide access to content for customer. Will be activated on "subscription_valid_from" date.

code/value	comments
campaign_transformation	deactivated due to a transformation from campaign to standard subscription has occurred, the new subscription has a corresponding "created_from".
customer_cancel	deactivated due to a customer cancellation request
customer_passive_payment	deactivated due to customer neglecting to pay for the subscription
subscription_change	deactivated due to a subscription change made in PAP.
subscription_downgrade	deactivated due to a downgrade of the subscription.
subscription_expired	deactivated due to timelimit for limited subscription has passed.
subscription_extension	deactivated due to customer has extended their subscription with another subscription at end of period.
subscription_upgrade	deactivated due to an upgrade of the subscription.
system	deactivated by system.

code/value	comments
no_share	subscription is not shared to anyone.
shared	subscription is currently being shared to another entity.
received	subscription is received through an active sharing, it has been accepted and is being used.

code/value	comments
combination	Subscription contains both digital and printed products, can also include epaper
digital_only	Subscription only contains digital product
digital_epaper	Subscription contains digital products and epaper product
paper_only	Subscription only contains printed product
epaper_only	Subscription only contains epaper product

code/value	comments
campaign	Campaign order
standard	Standard order
standard_shared	Standard order that is being shared
zero_campaign	A campaign with a price set to zero but that will transition into a standard subscription.

code/value	comments
adyen_%	Payed with Adyen through Tulo Payments or with separate Adyen account.
billecta_%	Invoiced with Billecta
creditcard	Creditcard payments by Payex/Swedbank pay or "Visma Pay".
directdebit	Direct bank debit, mostly used in Finland
external	Payed in another system besides Tulo Payway.
free	Free subscription
klarna_payments	Klarna payments
invoice	Invoice payment managed by external system (not Billecta).

code/value	comments
active	Customer has an active subscription that is owned by the customer.
active+receiver	Customer has an active subscription and is also receiving a subscription through a share.
passive	Customer has no active subscription of their own but has been a previous subscriber.
passive+receiver	Customer has no active subscription of their own but has been a previous subscriber. Is currently receiving a subscription through a share.
lead	Customer has never had any subscriptions.

code/value	comments
admin	created in admin.
migration	created in migration process.
registration	created through registration process.
external_api	created through API, for example through Payway Reseller.
create_order_without_account	Created from Tulo Shop.